At Infapower Wholesale Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.
1. Who We Are
Infapower Wholesale Ltd (“we”, “our”, or “us”) is a UK-based company supplying high-quality electrical and power products to retailers, wholesalers, and distributors.
Our registered office:
Infapower Wholesale Ltd
PO Box 310, Radlett, WD7 0FJ
United Kingdom
You can contact us regarding this policy at info@infapowerwholesale.com.
2. Information We Collect
We collect information to provide and improve our services. This may include:
- Personal information: such as your name, business name, email address, phone number, and billing or delivery details.
- Account information: if you register for an account on our website.
- Order details: including purchase history, invoices, and payment information (handled securely by our payment partners).
- Website usage data: such as IP address, browser type, pages visited, and device information, collected via cookies or analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about products, orders, or inquiries
- Improve our website and services
- Manage your account and provide customer support
- Comply with legal and regulatory obligations
- Send updates or offers (only if you’ve opted in to receive them)
4. Legal Basis for Processing
We process your data based on one or more of the following:
- Your consent (for example, when you subscribe to newsletters)
- Contractual necessity (to process orders or provide services)
- Legal obligations (for tax, accounting, or record-keeping)
- Legitimate interests (to improve services and maintain business operations)
5. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service providers (e.g., delivery companies, payment processors, IT support)
- Regulatory authorities, if required by law
- Business partners, when necessary, will fulfill orders or provide support
All partners and providers are required to handle your data securely and in compliance with GDPR.
6. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience.
Cookies help us:
- Remember your preferences
- Understand how visitors use our site
- Improve website performance
You can adjust your browser settings to block or delete cookies, though some features of the site may not work properly as a result.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, information is securely deleted or anonymised.
8. Your Rights
Under data protection law, you have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@infapowerwholesale.com.
9. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no online system is completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
Infapower Wholesale Ltd
Email: info@infapowerwholesale.com
Address: PO Box 310, Radlett, WD7 0FJ
